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Bizhub c450 c-3452 code

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Rank: 8Rank: 8

Post time: 2011-11-18 19:25:51 |Show all posts
We have an account Buck knives here in spokane that
purchased 3 c-450 color machines.
2 were placed in the manufacturing plant here and one
was sent to their sales office in california.
The 2 here in spokane were throwing that code intermittently.
The tech tried replacing the fusers resetting connectors etc.
Finally he came across a tech document explaining that
in some cases where there large manufacturing equipment
The code is caused by line noise and it explained how to
set the soft switches so the machine would ignore this code.
The tech set the soft switches and the problem was gone.
This was about 2 or more years ago.
Now the California sales office has closed and their machine
was brought up here to the plant and sure enough c-3452 codes.
The tech can't remember which softswitches to change and he
can't seem to locate the tech document.
Anyone out there have this information?
any help would be appreciated, Thanks
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Use magic Report

Rank: 8Rank: 8

Post time: 2011-12-03 02:21:58 |Show all posts
Print out a settings report from a working unit and set up the new one the same.
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Use magic Report

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